Digital Transformation
Digitalizing processes and the work environment are at the heart of digital transformation. This cannot be achieved without an operational approach to change management. Check out our offer below.
Digital transformation requires digitalization of business processes ...
Our approach to digitalization of processes is based on five phases:
1. An audit of the processes currently used by the company
2. Improved and prepared to digitize these processes using Agile and Lean approaches
3. From these mapped and optimized processes, an analysis of the appropriateness of their digitalization with the. emphasis on expected benefits and Kpis to measure that these benefits are indeed achievable.
4. Implementation of new digitalized processes with dashboard to measure their performance.
5. A 6-month follow-up and continuous improvement phase after implementation completes our approach
... but also, by a transformation of working environments ...
To digitize work environments, we propose:
• An analysis of the workstations and the level of collaboration of employees in project mode and in daily operation is carried out
• Based on this analysis, a proposal to digitize recurrent operations is drawn up. This recommendation, which aims to free up time on higher value-added tasks, is shared with all teams
• This step leads to the implementation of this proposal with a dashboard to track its implementation.
• Support for the teams during the transition phase to the new operating procedures is also put in place.
... which can only succeed with a concrete approach to change management.
Our approach to change management in a digital transformation is based on three pillars:
Digital acculturation
• Through the completion of acculturation sessions on concrete topics that can potentially impact the digital transformation of your company: artificial intelligence, big data, ...
• These sessions can be built on examples from our health watch and it is also an opportunity for us to call on external stakeholders for a better experience sharing
Managing change in processes
• Our approach is based on identifying the limitations and resistance to the implementation of new processes.
• This identification will lead us to set up working groups to improve operations.
• At the same time, we will identify a number of transformation leaders who will help us to improve the grip of the changes that impact the teams.
The use of gamification to change actors' behaviour
It can take several forms:
• Competitions on process transformation and improvement
• Introducing a differentiated badge system for transformation actors
• Competition on calls for projects
• …
For all your digital transformation projects, please contact us to make a quotation.
Our previous achievements in digital transformation can be found here